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From my experience, as a non-Apple user, they are the absolute worst. I bought a family member an iPad for Christmas. They had an Apple account associated with
by Frost1x 5y ago
From my experience, as a non-Apple user, they are the absolute worst. I bought a family member an iPad for Christmas. They had an Apple account associated with their iPhone. They forgot their password. No big deal, I'll just reset their password.
Ha! We have to wait 24 hours after wrestling through the page, I leave my holiday visit in 36 hours, that's fine we have time I say to myself. A little odd but whatever, the account itself has no payment or important data associated with it really. 24 hours pass and the recovery page then suggests 14 days for recovery. What?!?! Why!?! (I mean, I get why, sort of, but I've done highly secure work that has less/shorter security processes than a consumer phone account). Apple says there's nothing they can do.
That's fine, well just create a new email and account for them I say to myself for their iPad annoying and yet another account for them to remember, lose the password, and deal with but whatever. Ok new email, new Apple account, sign in and perfect. Now I just need to disassociate the phone with the account its locked out of and switch it to the new Apple account to make syncing things a bit easier between devices. Wait, I can't do this until I recover the account to sign in to then log out of in the device. Wow. Again, I understand the security model here, but wow, a consumer device? Insanity.
- Gigachad 5y agoThe problem is the Apple ID is heavily tied in to their anti theft features. So you just cant reset a device without the password. And people do not understand the gravity of this situation, someone at the Apple store really should be hammering it in that you must not ever lose your Apple ID password.