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Have you used Fastmail's support?
by austhrow743 5y ago
Have you used Fastmail's support?
- PaulHoule 5y agoYes. It’s great!
- austhrow743 5y agoGood to hear. I’ve been with them for a few years and support was one of the reasons I moved over from Gmail but I’ve never actually needed it.
- theothersen 5y agoI tried it, they are responsive and helpful. A bug I reported is actually sent to the development team, and it's fixed. It took 5 weeks, though.
- Semaphor 5y agoHah, I had a bug/request for clarification (their rewriting of media queries), it got escalated 2 times to the dev team, and it took 2 or 3 weeks to get that answer :D Had one other contact that was handled by normal support, that was just a day.
- exolymph 5y agoI have, yes, and the response was swift and helpful!
- Hard_Space 5y agoYes - it was almost instantaneous, super helpful.