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The moment you release this you’ll get a feature request to pin items in place, and after releasing that everyone will pin everything rather than varying the co
by inopinatus 5y ago
The moment you release this you’ll get a feature request to pin items in place, and after releasing that everyone will pin everything rather than varying the constraints at their natural conceptual level, and this is how clever software degrades into crap.
I’ve seen this happen with a diverse range of systems, from firewall policy to music notation to workforce management.
Ensuring the algorithmic level continues to be more attractive than the explicit override remains one of the hardest problems of UX affordances. Step 1 is obtaining a deep affinity with domain-expert users, we must make it easy for the cynical to trust our algorithmic automation.
- deleted 5y ago[deleted]
- egypturnash 5y agoIs this how clever software degrades into crap, or is this how users work around "clever" software that isn't actually all that clever and constantly gets things wrong and moves stuff around just often enough to drive your spatial memory crazy?