The thing that I don't get about Atlassian is that they make gigantic, unwieldy products that have ludicrous hardware requirements for what they are (compare th

The thing that I don't get about Atlassian is that they make gigantic, unwieldy products that have ludicrous hardware requirements for what they are (compare the performance of a mediawiki install and a Confluence install on the same box) yet they AREN'T targeting the enterprise. In fact, they seem outright enterprise-hostile in their sales process (they don't take purchase orders, period, so you have to find someone with a company credit card, that is authorized to use it on software, that ... you get the picture.) You have a cap of licensed users, but no way to view only users who are burning a license (we had open registration on our Confluence install for a while, so many employees made 5 or 6 accounts - the only way to figure out which ones are still enabled and which ones aren't is to manually click through every fucking one), things like that. I love the feature set of Confluence, and feel like it is generally pretty easy to use and well-received by my users, but I dread the annual license renewals (and the upgrades that automatically start sending your users mail with no way to opt out of that globally -- that you have to install, because they contain security fixes.)