3 ms·
Obfuscating the total cost when the consumer is making decisions—-the menu price is like the listed price in Google Flights, then taxes and tips are kind of lik
by glup 5y ago
Obfuscating the total cost when the consumer is making decisions—-the menu price is like the listed price in Google Flights, then taxes and tips are kind of like the baggage and seat fees on low cost airlines.
- beerandt 5y agoIt's not obfuscation if it's entirely at the customer's discretion. Google flights doesn't allow me to choose what percentage in fees I feel is appropriate for the service.