I dunno. This isn't a person who's throwing a tantrum because something just didn't work perfectly. This is a pretty even-handed description of a problem whose

I dunno. This isn't a person who's throwing a tantrum because something just didn't work perfectly. This is a pretty even-handed description of a problem whose solution was delivered to Zoom on a plate multiple times, which they repeatedly ignored before declaring that they personally discovered the cause and then blamed Gnome. I would have understood if this person got upset and wrote expletive-laden write-up because it's quite an irritating sequence of events, but that's not what this is.