"useless paid support" Sorry if you feel the support is useless. We try our hardest but that's your opinion and you're entitled to it. However, saying it's "p

"useless paid support" Sorry if you feel the support is useless. We try our hardest but that's your opinion and you're entitled to it. However, saying it's "paid" is flat-out wrong. No customer ever pays for support from Atlassian. It's included in the license fee. Free support to current customers is the only type of support we offer.