> By far, my biggest complaint to Atlassian is upgrades, which are a huge PITA. There has to be an amazing new feature for me to go through that. Just as a FYI

> By far, my biggest complaint to Atlassian is upgrades, which are a huge PITA. There has to be an amazing new feature for me to go through that. Just as a FYI - the latest version of JIRA (4.4) and the soon to be released (next week) version of Confluence (4.0) have had the install and upgrade process rewritten from the ground up. If you've been bitten in the past, I'd strongly recommend taking another look. A summary of the features here: http://blogs.atlassian.com/jira/2011/06/jira-44-sneak-peek--the-new-upgrader.html http://blogs.atlassian.com/jira/2011/06/jira-44-sneak-peek--...