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I think I tend to think of commercial software in two categories: the stuff that realistically needs to have a service component, and the stuff that works entir
by matthewmacleod 5y ago
I think I tend to think of commercial software in two categories: the stuff that realistically needs to have a service component, and the stuff that works entirely independently.
In my case, I pay subscriptions for things like Strava or Duolingo – software that realistically needs to have a service component and where I want the extra features. I don't really mind this model – the service component is key to their operation and there are offline-only alternatives available. Paying a regular fee is reasonable for software that has an ongoing cost for the seller.
Similarly, there are a bunch of mostly-offline apps that I'm happy to pay a one-off fee for – things like Sublime Text, Dash or BetterTouchTool in my case. Games too, for the most part. I like the model that offers maybe a limited number of future updates free-of-charge, after which another license or an upgrade is needed.
I think the frustration you feel is for software that tries to straddle these categories unnecessarily. Like 1Password – a totally fine software package that worked great for me offline, but which I would now need to subscribe to if I want to continue using it, despite having zero interest in connected features.
Adobe is the worst at this though – I have literally negative interest in any of the "cloud connectivity" features or whatever. They actively make the product worse for me, but they will refuse to take my money in exchange for a one-off license to use software they sell. So now I have the stupid-ass spyware running on my machine in order to bombard me with shitty ads for other things they sell. I hate it.
There is little more annoying that wanting to buy something—and I'm not talking about cheaping out on it either—and having the seller actively refuse to sell it to you. And I think that's where the feeling of frustration comes from – the constant feeling of something trying to trick and manipulate you into becoming a more profitable customer for them by making your experience worse.