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Before my family cancelled netflix, my major problem wasn't that there was no content that I enjoyed, but that I had no way of finding that content. Their ratin
by MaxGabriel 15y ago
Before my family cancelled netflix, my major problem wasn't that there was no content that I enjoyed, but that I had no way of finding that content. Their ratings system was really unreliable for me, so finding quality was difficult. On the other hand, when I heard about films by word of mouth, and found them on Netflix, I really ended up enjoying them.
I always found that Dish Network had a really reliable content rating system--it was an objective star system not based on user preferences. Some combination of this with tailoring to individual users might be the best fit for Netflix--it would help users find content, but it would also provide an objective measure that lets me validate the 'users like me' rating system the use now. If Netflix had a better algorithm/system for helping find content, and a dash of Hipmunk UI, then I'd still be a customer.