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Ooh lord, this reminds me of Mint and their useless email alerts. Every alert is along the lines of “You’ve been charged a foreign transaction fee! Log in to se
by seanp2k2 5y ago
Ooh lord, this reminds me of Mint and their useless email alerts. Every alert is along the lines of “You’ve been charged a foreign transaction fee! Log in to see what / who / when / how much!”. This is obviously to drive engagement at the expense of UX and, you know, actually making a useful service. I absolutely abhor this practice and I’ve written a few feedback emails to explain as much. As if mining all my transaction data wasn’t payment enough, I must also endure irrelevant marketing for yet another credit card or home loan I don’t need. It’s further annoying that despite having a complete view of my finances, they can still fail so stupendously at showing me any ad with even the slightest relevance. I personally feel that although we live in this age of unprecedented consumer data, the actual useful insights leveraged by companies to sell things are still in their infancy. I basically see all consumer data collection companies as ripping off a few parties: advertisers they’re selling the data to, and in turn, companies paying to run “targeted” ads, and of course, consumers. There is a huge consumer appetite for RELEVANT products that could make their lives better or solve even the smallest inconvenience, and yet that appetite is met instead with a deluge of poorly-designed, ill-conceived, ready-for-the-dumpster products. Some people are starting to push back, but it’s a massive problem with no easy solution. Related: https://www.pinkbike.com/news/mechanics-petition-for-repairable-bikes-and-durability-standards.html https://www.pinkbike.com/news/mechanics-petition-for-repaira...