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It obviously causes them harm. The points are often redeemed at a discount to their regular tickets... which are often loss leaders for their points business.
by vineyardmike 5y ago
It obviously causes them harm. The points are often redeemed at a discount to their regular tickets... which are often loss leaders for their points business.
Most airlines lose money on every ticket, and make it up in their rewards programs. Only to lose money again on redemption. They really only make money on some of the inefficiencies..
Easy to follow source:
https://www.youtube.com/watch?v=ggUduBmvQ_4 https://www.youtube.com/watch?v=ggUduBmvQ_4
- mbesto 5y agoRight, I know this to be true. But it's one thing for someone to infer that it causes harm, but it's another thing if they legally say this is the case.