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> Which seems more likely, that these "risk monitoring systems" actually caught this, or that they were inundated by sudden urgent calls from the 483 users sayi
by Shank 5y ago
> Which seems more likely, that these "risk monitoring systems" actually caught this, or that they were inundated by sudden urgent calls from the 483 users saying "DUDE WTF WHERE'S MY MONEY?".
For better or for worse, a lot of insight can be gained from a sudden influx of tickets from normally-quiet users, all with the same general story. This is definitely how many critical bugs in production are caught, because even a small number of disparate users that suddenly write in about the same issue is a huge red flag.
But, most likely, they have metrics on average withdrawal amounts, deposit amounts, etc., hooked up to something like datadog, with an off-the-shelf anomaly detection monitor.
- wpietri 5y ago> But, most likely, they have metrics on average withdrawal amounts, deposit amounts, etc., hooked up to something like datadog, with an off-the-shelf anomaly detection monitor. How are we estimating the likelihood here? I agree that would be desirable. I agree a very together company might have something like that. But given the average level of competence and professionalism in the cryptocurrency sector [1], I would not bet against EMM_386's theory in this case. [1] See, e.g., https://web3isgoinggreat.com/ https://web3isgoinggreat.com/ or https://bravenewcoin.com/insights/36-bitcoin-exchanges-that-are-no-longer-with-us https://bravenewcoin.com/insights/36-bitcoin-exchanges-that-...