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I hate Jira and Confluence too. Most in our team hate it. I'd rant but I've wasted too much time on that.

ghshephard 15y ago
Having gone through half a dozen different issue trackers in my career, Jira is the first one I've fallen unreservedly in love with - and I'm fascinated as to why others wouldn't feel the same way. Is it a Jira issue, or has someone created an overly restrictive workflow, complex data entry screen? I'm not sure if you can blame the product for how it's configured by it's users, particular when the default configuration is pretty bog simple and easy to use. What about Jira do you hate? What about other members of your team? I'm genuinely interested - maybe I'll see something in a different light.
- 2muchcoffeeman 15y ago
  I don't know much about the details of our Jira installation. Couldn't tell you what plugins there are or whatever. I've just been using what is there. For me it is all the little things that I need to do regularly that are real annoying. - When I login the widgets that show me what issues I have are pretty useless. They don't show my progress/logged work, they don't show what you last worked on. The priority icon is kinda tiny. So I feel like I am having to track some information manually or in my head. - If you start work on a new task and try to log work, the log work action is hidden under a menu. And when you do log work, it doesn't automatically set the issue to "In progress". - Creating new issues is also a bit annoying. First it's hidden in a menu. Then it is a 2 step process. The first form is completely silly. You have 4 inputs, Project, Type, Next and Cancel. Did that really warrant it's own page? - Subtasks are also a bit crazy. Once you enter your subtasks it's hard to reorganise and prioritise your tasks. It's actually simpler to use vim or a text editor when planning out work and then enter the issues into Jira when you are satisfied. - No subtasks of subtasks!

Having gone through half a dozen different issue trackers in my career, Jira is the first one I've fallen unreservedly in love with - and I'm fascinated as to why others wouldn't feel the same way. Is it a Jira issue, or has someone created an overly restrictive workflow, complex data entry screen? I'm not sure if you can blame the product for how it's configured by it's users, particular when the default configuration is pretty bog simple and easy to use. What about Jira do you hate? What about other members of your team? I'm genuinely interested - maybe I'll see something in a different light.

2muchcoffeeman 15y ago
I don't know much about the details of our Jira installation. Couldn't tell you what plugins there are or whatever. I've just been using what is there. For me it is all the little things that I need to do regularly that are real annoying. - When I login the widgets that show me what issues I have are pretty useless. They don't show my progress/logged work, they don't show what you last worked on. The priority icon is kinda tiny. So I feel like I am having to track some information manually or in my head. - If you start work on a new task and try to log work, the log work action is hidden under a menu. And when you do log work, it doesn't automatically set the issue to "In progress". - Creating new issues is also a bit annoying. First it's hidden in a menu. Then it is a 2 step process. The first form is completely silly. You have 4 inputs, Project, Type, Next and Cancel. Did that really warrant it's own page? - Subtasks are also a bit crazy. Once you enter your subtasks it's hard to reorganise and prioritise your tasks. It's actually simpler to use vim or a text editor when planning out work and then enter the issues into Jira when you are satisfied. - No subtasks of subtasks!