Even as a developer, I think that Jira and Confluence are outstanding tools. They do a great job of allowing enough customization (easily) to keep them from de

Even as a developer, I think that Jira and Confluence are outstanding tools. They do a great job of allowing enough customization (easily) to keep them from detracting from your workflow. What did you find particularly horrible about them, and what tools do you think do a better job at those aspects?