> creation of tools that are usable by the average person with minimal training Also consider how little the tools people are using have progressed in the past

> creation of tools that are usable by the average person with minimal training Also consider how little the tools people are using have progressed in the past twenty years too. The fundamental issue might be that there is little incentive for the industry to invest enormous effort to enable an average person to become more productive. Neither will lessons in a classroom likely narrow the gap to help the average consumer understand the tools. In the middle industry can sell people software (custom or not) to temporarily solve their immediate issues.