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I don't understand why ID.me refuses to accept my Google Voice number. They seem to be checking the phone number supplied against the numbers listed in your cre
by psanford 5y ago
I don't understand why ID.me refuses to accept my Google Voice number. They seem to be checking the phone number supplied against the numbers listed in your credit history, so if they match why not allow it?
Its frustrating because I've had the same number for 20 years, and right now it happens to be associated with a Google Voice account. It is literally my only phone number. But because of this policy I have to wait for 3 hours to video chat with someone just to get this account verified.
- Johnny555 5y agoI've had my Google Voice number rejected at a lot of places that want an cell number for SMS -- I assume it's flagged as a VOIP number rather than a cell carrier number. I recently ported that same number to GoogleFi and now it works everywhere. Whatever the database is that they use, it's updated quickly, I tried using my new GoogleFi number at my bank the day after I ported it to Fi and it worked, while they still refuse to send an SMS code to my Google Voice numbers.
- csdvrx 5y agoThey probably use something like twilio API that can tell you which provider is behind a NANP phone number.
- landemva 5y agoYes. 'it's flagged as a VOIP number'. Last week I had a DHL delivery and they required account setup so I could validate my delivery address, or that was the excuse. Account setup required validation via email and SMS. SMS never arrives to VoIP phone.
- 34679 5y agoIf the number isnt tied to an IMEI, then how are they supposed to use it track you as your phone pings different towers?
- myko 5y agoI'm another person whose Google Voice number is their only phone number, this blocks me from a lot of services. Extremely frustrating.