I got angry when I was onboarding entirely remote once when I couldn’t get a question answered because the individuals that could answer the question kept assum

I got angry when I was onboarding entirely remote once when I couldn’t get a question answered because the individuals that could answer the question kept assuming I was asking a different question and then explaining something I already knew. This was a weird situation because I feel somewhat justified. All attempts on my part to be more clear, slow down, ask in a different setting, email, etc. failed. It’s like the remote thing gave everyone leave to not think with their whole brain. I don’t usually get upset like this at work, but it was extremely demotivating to realize that a question with any nuance or complexity is going to be ignored or worse.