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I interned in sales. One of my jobs was logging into CRM, counting how many people have tasks to do today / tomorrow / overdue. Count how many deals moved sinc
by qnsi 5y ago
I interned in sales. One of my jobs was logging into CRM, counting how many people have tasks to do today / tomorrow / overdue.
Count how many deals moved since last day. Count deals value in the basket for specific stages.
It would take me 15 minutes a day, before I spent 15 minutes automating it. I know this is extreme example, but one that happened in my job. That was a startup with some of the best VCs in Europe.
Another international unicorn, had me create a marketing campaign and then copy the data from the marketing software into an excel. Just copy it like date, name of campaign, number of target users.
I guess I spent like 30 minutes a day doing this. Just copying stuff from one web app to a spreadsheet.
Automating customer service is hard, but work is so manual people in the programming field I think have no idea. Also made me unable to work in marketing or sales as I would just want to spend time automating stuff.