I opened a Venmo account a year ago and never did anything with it. I recently rented a house and the landlord wants me to pay with Venmo. I logged into Venmo

I opened a Venmo account a year ago and never did anything with it. I recently rented a house and the landlord wants me to pay with Venmo. I logged into Venmo and tried to add my bank account — error. Then manually. Then debit card, all errors. I knew it wasn’t really an error, plaid showed my bank balance before erroring out. I had to call their customer service 4x before I found someone who could see that it was a kyc block and put me through the process of verifying myself. Upload documents. Wait for them to review. Then put my account into partial freeze so I could add my bank and then verify transactions. Then talk to CS person and wait for them to manually unfreeze my account. It took a week. Just so I can pay rent.