My IT department still uses a home-grown work ticketing system built in Access 97. The leadership in the department built it custom to their wants in the 90s an

My IT department still uses a home-grown work ticketing system built in Access 97. The leadership in the department built it custom to their wants in the 90s and, just like you, it's feature-complete-ish. Pain in the butt for newer employees like me. Please don't tell them that it works in Wine. It needs to die.