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"They have scaled from nothing to hundreds of millions of customers and survived hundreds of years." Okay, this is not particularly novel, and the implied comp
by rmk 5y ago
"They have scaled from nothing to hundreds of millions of customers and survived hundreds of years."
Okay, this is not particularly novel, and the implied comparison to scaling digital services is flawed.
"If this were a startup or private company we would be in awe of their track record."
Again, if a startup operated like USPS they would fold real quick. The USPS has continuously received public money to remain in operation. They are not innovative. The only area where they are expanding is in parcel delivery, and they often turn it over to other partners to do the last-mile pickup and delivery.
However, startups can aspire to the ubiquity of USPS. In many towns, the Post Office is the only happening place and fosters community, and occupies an important place in the hearts of people who rely on it in a big way. Many private logistics providers such as UPS and FedEx do not serve these areas because it's uneconomical for them, and the Post Office is the only logistics provider. For this reason, the USPS deserves taxpayer support.
- Rayhem 5y ago> They are not innovative. I really, really don't want to see the post office innovate on the timescales of startups. IMO "more reliable" > "more features" for this kind of work. I don't want someone thinking of how to put (more) ads on my mail, I just want my mail.