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They may need to rethink their position, as the EU just introduced laws to give consumers the right to repair [1]. Apparently, this also covers professionals n
by manuelabeledo 5y ago
They may need to rethink their position, as the EU just introduced laws to give consumers the right to repair [1].
Apparently, this also covers professionals not directly associated with manufacturers, i.e. licensed repairmen.
[1] https://www.lexology.com/library/detail.aspx?g=2ddc8907-8b7c-4a5a-807b-2bb5995608cc https://www.lexology.com/library/detail.aspx?g=2ddc8907-8b7c...
- x86_64Ubuntu 5y agoI'm not sure if hoarding the replacement parts goes against any of the Right-To-Repair legislation set forth. In your source it even says so ='( "So long as end users are not empowered to access spare parts and necessary manuals, certain manufacturers could be non-responsive to end users and continue to stifle access to repair.[4]"
- Freak_NL 5y agoYeah the timing of this felt really weird on Miele's part, with growing consumer awareness of repairability and durability.