3 ms·
Honestly all of the refunds I’ve done on Xbox have been completely painless.
by darkteflon 5y ago
Honestly all of the refunds I’ve done on Xbox have been completely painless.
- alickz 5y agoThat's great to hear. From their website[0] it seems they have a very similar policy to Steam, except their playtime criteria is a bit more vague. But still good to see. Sony on the other hand void any refund once you _begin downloading the game_[1], which is ridiculous. [0] https://support.xbox.com/en-GB/help/subscriptions-billing/buy-games-apps/refund-orders https://support.xbox.com/en-GB/help/subscriptions-billing/bu... [1] https://www.playstation.com/en-ie/support/store/ps-store-refund-request/ https://www.playstation.com/en-ie/support/store/ps-store-ref...
- JadoJodo 5y agoOn the other end of the spectrum is Sony. Of the several times I've called in seeking a refund due to a game's (lack of) performance, only twice have I reached a live person within the 60-minutes I allotted to wait in the phone queue. Their chat support is also terrible, responding with generic "We don't offer refunds"-type messages regardless of the issue.
- moepstar 5y agoWhile that is only one datapoint, this only reinforces my absolute motivation to not give Sony another €, ever, again... They've done themselves in, imho starting with their CD rootkit fiasco and, since then, they've time and again proven that Sony is a company that is not sincere, to say the least. Sony TV? nope.. Sony camera? not for me... Sony whatever? yeah, no...