What you should be hearing is that it’s not necessarily irresponsible for somebody not to know something when they are inheriting a system, and that it’s totall

What you should be hearing is that it’s not necessarily irresponsible for somebody not to know something when they are inheriting a system, and that it’s totally reasonable to expect to encounter poorly done systems in the real world that need someone to fix them. It’s often the case that somebody slapped something together in an area that wasn’t their expertise, it’s been noticed that it’s a real problem, and someone has been hired to fix that problem. The “not knowing” is often the reason they’ve been hired. Trying to sort out a real world scenario (while also handling other needs of the org) is almost definitionally Taking Responsibility. So let’s not shit on people trying to cleanup a bad situation by calling them irresponsible for not knowing.