How much is the ransom? Is it being demanded of Kronos, their clients, or both? Is the demand believable, in that payment would have restored service? We can

How much is the ransom? Is it being demanded of Kronos, their clients, or both? Is the demand believable, in that payment would have restored service? We can talk a lot about the morality of paying ransoms, but should Kronos be putting their clients through so much to avoid it? Should they make that decision on their behalf?