2 ms·
Maybe I'm in the minority, but my issues with apologies from CEOs or companies is that they are generally lacking action or avoiding accountability. In this cas
by d3ad1ysp0rk 5y ago
Maybe I'm in the minority, but my issues with apologies from CEOs or companies is that they are generally lacking action or avoiding accountability. In this case, the apology like any somewhat genuine one adds to the note. It's the difference between "Sorry we lost your data." and "We have taken the following significant actions to make sure this never happens again, and have provided the following services and/or compensation to make it right to you. We are sorry."
And I'm someone who generally finds Musk hard to like.
- wolverine876 5y agoI don't entirely disagree, but ... > my issues with apologies from CEOs or companies is that they are generally lacking action or avoiding accountability Think of it this way: If the employee doesn't deliver on a major obligation, there is no apology, I'll do better next time; they are gone.