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Tesla was impacted by this as well. Here is what Elon Musk wrote to all: > Unfortunately, our payroll processor, Kronos, has been hit with a ransomware attack,
by msoad 5y ago
Tesla was impacted by this as well. Here is what Elon Musk wrote to all:
> Unfortunately, our payroll processor, Kronos, has been hit
with a ransomware attack, making them temporarily
unavailable. We are tracking things manually for now and
will issue pay manually, if they are unable to get back
online.
We are doing everything we can from our side. Sorry for
the trouble.
Elon
- coldcode 5y agoWhen you depend on third parties for critical but not directly business related tech you are just as vulnerable to disruption as if you directly got hacked. Even huge companies with ridiculous valuations can fail to audit indirect suppliers like payroll (i.e. Kronos) or air conditioning contractors, like in the famous Target hack.
- wolverine876 5y agoThe job of Tesla employees is to deliver the goods, even when it takes super-human efforts and creative miracles. The job of Musk is to pay them, even when it takes super-human efforts and creative miracles. No excuses.
- dlgeek 5y agoWhile Musk deserves a huge amount of criticism, what part of "We are tracking things manually for now and will issue pay manually, if they are unable to get back online." sounds like an excuse to avoid the job of paying them?
- wolverine876 5y agoIt's the 'sorry for any problems' part. Don't be sorry, deliver on your responsibility. However, my point is more about management in general.
- d3ad1ysp0rk 5y agoMaybe I'm in the minority, but my issues with apologies from CEOs or companies is that they are generally lacking action or avoiding accountability. In this case, the apology like any somewhat genuine one adds to the note. It's the difference between "Sorry we lost your data." and "We have taken the following significant actions to make sure this never happens again, and have provided the following services and/or compensation to make it right to you. We are sorry." And I'm someone who generally finds Musk hard to like.
- wolverine876 5y agoI don't entirely disagree, but ... > my issues with apologies from CEOs or companies is that they are generally lacking action or avoiding accountability Think of it this way: If the employee doesn't deliver on a major obligation, there is no apology, I'll do better next time; they are gone.
- sodality2 5y ago> Don't be sorry, deliver on your responsibility And it sounds like that's exactly what he plans on doing, should there be extended problems (as much as it pains me to defend him)