Tesla intentionally doesn't have any sort of PR department, so IMO it's an ineffective strategy to give them the benefit of the doubt until there is an official

Tesla intentionally doesn't have any sort of PR department, so IMO it's an ineffective strategy to give them the benefit of the doubt until there is an official response- they don't do official responses, because they feel like it legitimizes their detractors (whether the criticisms are warranted or not)