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A more accurate headline would be: "Tesla Model 3 owner claims car was delivered missing a brake pad" ...because the only evidence we've seen so far comes fro
by cs702 5y ago
A more accurate headline would be:
"Tesla Model 3 owner claims car was delivered missing a brake pad"
...because the only evidence we've seen so far comes from the owner, and Tesla has not yet had a chance to investigate what happened and provide the media with an official response. All messages, photos, and videos I've seen are from the owner.
If this is Tesla's fault, shame on the company. But we don't know for sure yet, and given how much hatred is directed at the company (and Musk, in particular) we have to consider the possibility that this could be: (a) a rare case involving unusual circumstances for a single vehicle out of a few million sold to date, or (b) a malicious hit job.
I, for one, will keep an open mind, waiting to pass judgment until there's more information about what actually happened here.
- asciimov 5y agoEither way, it shouldn't take Tesla more than 3 working days to remedy this situation. Breakpads are a common vehicle consumable that should be available at every dealership. The rotor and a caliper should also be common enough that they could be overnighted or second day shipped. The work itself is simple enough that any shop tech could accomplish in under 2 hours (even the new guys that just change oil).
- Rebelgecko 5y agoTesla intentionally doesn't have any sort of PR department, so IMO it's an ineffective strategy to give them the benefit of the doubt until there is an official response- they don't do official responses, because they feel like it legitimizes their detractors (whether the criticisms are warranted or not)
- rrdharan 5y ago> Tesla has not yet had a chance to investigate what happened and provide the media with an official response. They have no communications department. No such response will ever come - there is no mechanism to request or be provided with one.