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Different places have different definitions of good service. For me good service is a server that is there quickly to take my order, brings food at when it's re
by Fargren 5y ago
Different places have different definitions of good service. For me good service is a server that is there quickly to take my order, brings food at when it's ready (bringing all dishes at the same time unless requested otherwise), realizes when I'm looking to pay the bill, and otherwise is nowhere near the table. Being able to answer questions about items in the menu is also good, though I don't often need this. In my (very limited) experience in the US, I found that servers talk too much (making suggestions or even small talk), they keep showing up asking if I need anything, refilling my glass unprompted, and felt generally phony in their demeanor. I found it very awkward and would not define it as "good".
That said, I have occasionally had bad service in Europe, usually in the form of it being very difficult to flag a waiter when I need something.
- thatsamonad 5y ago> they keep showing up asking if I need anything, refilling my glass unprompted Generally in the US these kinds of things are “mandated” by management or corporate offices, especially in retail stores and chain restaurants. When I worked in retail I HATED bothering people who seemed like they were fine browsing without any help. But of course one time someone complained because they weren’t greeted within 3 seconds and didn’t receive white glove service, so at the door greetings and constant check ins became the standard practice even when most people don’t care.