4 ms·

Banks 2FA and Google Voice

2 points by aftgodwin 5y ago

Hi all. Help Please. Moved to IReland 3 months ago and moved US number to Google Voice. Tried to do a bank transaction adn Citibank are sending a 2FA text. Obvs now not receiving this (and until i read posts on here did not know why). Can some one please let em know is there a way around this. Can I move from GV to another provider to receive the 2FA? The only other way around it is to get on a plane BACK to the US to sort it as I cannot get Citi to understand the issue! PLEASE PLEASE PLEASE help!!!

elmerfud 5y ago
I would change banks. I have no issues getting 2fa with my bank or other entity I do actual business with on my Google voice account. Additionally any good bank would provide other methods. I do travel quite a bit and we'll get transaction confirmations from my bank they will text me for a confirmation they will phone call or I can use their app to confirm it. Any bank that only offers you one method to confirm a transaction and that method is a text message, your money is not safe there and they're not treating it like your money. There are security implications to using 2fa on any text message service, but Google is one if the more proactive in detection of suspicious logins. If someone hijacked your number at the carrier you'll never know. If someone logs in to your Google account, Google will send you a message though several means asking if it was you. The only places I've had trouble with a voip number are dating apps which I find laughable. They use the excuse it cuts down on spam and bots but considering how littered every dating app is with Spam and bots and prostitutes it seems to not be doing its job. I guess considering dating apps are not about pairing people together but about extorting money for premium subscriptions they could care less about the bots or prostitutes.
- aftgodwin 5y ago
  Hi Elmerfud - thanks. I will certainly be changing banks but my issue now is that my account is frozen with Citi and to release it i have to get this 2FA. If i cant then my money sits with them until i get back on a plane. Hence asking for an alternative.
rdbell 5y ago
Does your bank offer the option of OTP via phone call? I’ve seen cases where SMS to GV doesn’t work but phone call does.
- aftgodwin 5y ago
  No it seems only an SMS

2 points by aftgodwin 5y ago

elmerfud 5y ago

I would change banks. I have no issues getting 2fa with my bank or other entity I do actual business with on my Google voice account. Additionally any good bank would provide other methods. I do travel quite a bit and we'll get transaction confirmations from my bank they will text me for a confirmation they will phone call or I can use their app to confirm it. Any bank that only offers you one method to confirm a transaction and that method is a text message, your money is not safe there and they're not treating it like your money. There are security implications to using 2fa on any text message service, but Google is one if the more proactive in detection of suspicious logins. If someone hijacked your number at the carrier you'll never know. If someone logs in to your Google account, Google will send you a message though several means asking if it was you. The only places I've had trouble with a voip number are dating apps which I find laughable. They use the excuse it cuts down on spam and bots but considering how littered every dating app is with Spam and bots and prostitutes it seems to not be doing its job. I guess considering dating apps are not about pairing people together but about extorting money for premium subscriptions they could care less about the bots or prostitutes.

aftgodwin 5y ago
Hi Elmerfud - thanks. I will certainly be changing banks but my issue now is that my account is frozen with Citi and to release it i have to get this 2FA. If i cant then my money sits with them until i get back on a plane. Hence asking for an alternative.

rdbell 5y ago

Does your bank offer the option of OTP via phone call? I’ve seen cases where SMS to GV doesn’t work but phone call does.

aftgodwin 5y ago
No it seems only an SMS