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Ask HN: Advice on Alpha testing?
Hey guys,
Just wondering if any HN'rs have any advice for undertaking, collecting, and "sorting through" alpha feedback?
I know this is a pretty generic question, but I thought there might be something obvious I can learn from.
My startup Setkick (http://setkick.com - an online film/tv pre-production and scheduling tool) is ready for some alpha feedback, and my basic idea was:
* Sit down with some existing users (of pre-production software) and get them to run through the whole program from A to Z
* Screen record the whole session for reference
* Maybe create a short questionnaire at the end, 'what stood out', 'what was lacking' etc
I'm debating whether to allow alpha testers to play via the web (not under my supervision), as I want to make sure I can get all the feedback (even down to user mumblings whist using Setkick, facial expressions etc) - btu I guess at the same time I need to get a wide array of feedback.
Anyways, any advice would be great,
Cheers guys,
Chris.