There are options between those opposites, though. Here's my preferred point[1] in the space of possibilities: It's impossible for all people to effectively us

There are options between those opposites, though. Here's my preferred point[1] in the space of possibilities: It's impossible for all people to effectively use software over the long term without learning about its internals. Software can help people learn about its internals. [1] https://github.com/akkartik/teliva#readme https://github.com/akkartik/teliva#readme