I like chatbots when I need to contact the support of a company. The chatbot can do the normal support script, sometimes it works for me, and it makes the conve

I like chatbots when I need to contact the support of a company. The chatbot can do the normal support script, sometimes it works for me, and it makes the conversation much faster if I still need a human because they can read the discussion with the chatbot first and skip the basic questions.