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That makes me wonder how much of "bad chatbot" implementations are just poorly designed dialog trees? It seems like a domain-specific chatbot could be really go
by chrisco255 5y ago
That makes me wonder how much of "bad chatbot" implementations are just poorly designed dialog trees? It seems like a domain-specific chatbot could be really good, if designed properly, but it's probably as much of an art as it is a science and most implementations probably don't go deep enough.
- arpinum 5y agoThe initial dialog tree and year of “improvements” were done by IBM themselves. The main issue was that it was a vanity project for a stakeholder, which they used to pivot into a new job / career as a “thought leader”