> Why would I want to try to articulate something that could be found in a simple tree? Just give me direct access. Sometimes I feel that way about databases a

> Why would I want to try to articulate something that could be found in a simple tree? Just give me direct access. Sometimes I feel that way about databases and dynamic websites. I suspect the reasons behind those may be similar: web UIs add branding, maybe make usage a bit more convenient to an average user, and so on. Animations are popular too, probably they are supposed to make the websites to look more fun and modern. I guess that people planning chat bots similarly view them as looking more futuristic and convenient, more advanced than boring old documentation.