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I was one of the original developers on this project! It was called the Watson Assistant and was a completely different code base from the original Jeopardy cod
by 2sk21 5y ago
I was one of the original developers on this project! It was called the Watson Assistant and was a completely different code base from the original Jeopardy code base. The dialog tree was actually fairly sophisticated in allowing for a lot of flexibility. However, I always had a concern hat developers would find it too complex to author dialogs. Apart from the dialog tree, the other components were a text classifier and an entity detection system. It has been several years since I quit IBM so I have no idea how it has evolved since then.
- chrisco255 5y agoThat makes me wonder how much of "bad chatbot" implementations are just poorly designed dialog trees? It seems like a domain-specific chatbot could be really good, if designed properly, but it's probably as much of an art as it is a science and most implementations probably don't go deep enough.
- arpinum 5y agoThe initial dialog tree and year of “improvements” were done by IBM themselves. The main issue was that it was a vanity project for a stakeholder, which they used to pivot into a new job / career as a “thought leader”