2 ms·
My last trip in Canada used a Facebook chatbot for the airline. The neat/silly thing is many of the questions presented to me a form full of buttons and option
by Pxtl 5y ago
My last trip in Canada used a Facebook chatbot for the airline. The neat/silly thing is many of the questions presented to me a form full of buttons and options. At that point it's almost a full application, just running within Facebook infrastructure and using the chat box as a UI.
- danielmarkbruce 5y agoIf folks stop calling it a chatbot - it's almost just a nicely structured form, delivered in a fairly convenient way. No download, no link to external site, can be deployed easily to various interfaces - sms, chat apps, slack, etc.