Someone got a hold of a spreadsheet. The numbers probably show that if they drop support for these platforms, the service will be more profitable. What they ne

Someone got a hold of a spreadsheet. The numbers probably show that if they drop support for these platforms, the service will be more profitable. What they never account for is that these things are like a Jenga tower; you can’t take out one piece without toppling the whole thing. This happens every time a good thing is sold to money-focused people. Immediately their question is “how do we make this even more profitable?” and the answer is usually “cut all the features that attracted people to it in the first place.” Then they are left scratching their heads when it comes crashing down.