You've touched on something else that I found extraordinarily impressive there: how amazingly thorough their risk analysis process is and how well thought out t

You've touched on something else that I found extraordinarily impressive there: how amazingly thorough their risk analysis process is and how well thought out their mitigation plans are. When they had the problem I came to help work through (not immediately safety critical, but a big deal, intentionally being vague here), step one was to reach up to the shelf and grab the binder labelled "Business Continuity Plan: Problem $X" and start executing the plan from page 1. It wasn't a plan to fix the problem so much as a plan for how to continue operations until the issue was fixed. Very very impressive. I learned a lot on that gig, and it's really helped influence the way I think about business "disaster planning", whether caused by floods, or data centres burning down, or a rogue sysadmin deleting backups, or whatever. That industry is 100% the opposite of "cowboy".