I did web design and hosting for several in the early 2000's back in the web 1.0 days. Don't wait on the customer to meet deadlines. I'd ask the customer to giv

I did web design and hosting for several in the early 2000's back in the web 1.0 days. Don't wait on the customer to meet deadlines. I'd ask the customer to give me something for their 'about us' page, and it would never happen. So I just started writing them myself. It worked out much better. Also don't leave anything to chance. Lay everything out explicitly. When the work is done, and they agree, then let them know that everything after this point is billable. Sign on it. You will get nickel and dimed to death otherwise! Lastly: https://theoatmeal.com/comics/design_hell https://theoatmeal.com/comics/design_hell <-- truth.