Write it down even if it can be automated. And make sure the documentation is also comprehensible to people who don't already know how the system works. Otherw

Write it down even if it can be automated. And make sure the documentation is also comprehensible to people who don't already know how the system works. Otherwise you're setting your company up for a miniature re-enactment of the Butlerian Jihad at some point in the future.