I raised a ticket with Airtel. First time in my 16-year customer-ship with them I have had to raise a technical ticket. Someone called back from their technica

I raised a ticket with Airtel. First time in my 16-year customer-ship with them I have had to raise a technical ticket. Someone called back from their technical team and said they are working on the problem, they are having a "routing table" issue. He was unable to give me anything more specific, and was unwilling to give me a time-to-fix. Lets see.