> The real solution theoretically doesn't have to cost any money: managers just have to be better people. For such famously bottom-line-driven organizations as

> The real solution theoretically doesn't have to cost any money: managers just have to be better people. For such famously bottom-line-driven organizations as large companies, it's funny how that zero-cost solution is so unlikely to actually happen. Actually changing management culture at a large organization is very expensive if it’s even possible. Very far from a zero-cost solution. I mean, it would be great if the entire management team just woke up and saw the light one day and became good managers, but this happens approximately never. Success is much more likely with a complete management overhaul. If that is possible, and it often isn’t, then it will be very expensive.