No, I'm suggesting that in my experience Dell operates more like what you're proposing then what you're originally describing. I get (generally) transparent pr

No, I'm suggesting that in my experience Dell operates more like what you're proposing then what you're originally describing. I get (generally) transparent pricing, flexibility, and the servers show up at my datacenter next week as ordered. I'm done defending Dell though; and don't think I'm arguing there is no room for improvement. At the very least, one's experience with Dell seems to vary wildly depending on account reps and established agreements and processes. There is no reason our experiences should be so different.