I've heard the same stories. People imagine "arbitration" is like Judge Judy: you both tell your side, and then she issues a ruling. Badda bing, badda boom. NO

I've heard the same stories. People imagine "arbitration" is like Judge Judy: you both tell your side, and then she issues a ruling. Badda bing, badda boom. NOT! You have to get a lawyer, and it drags on and on.