3 ms·
I don't know much about Google but one of the (many) things that always made me uncomfortable while I was at Facebook was the cynicism with which they ignored c
by facebook101010 5y ago
I don't know much about Google but one of the (many) things that always made me uncomfortable while I was at Facebook was the cynicism with which they ignored contractor's issues.
It often came up in the company Q&A, and it was often ignored or glossed over with an answer by Sheryl detailing how contractors "actually had it pretty good". That is, unless there was recent public press coverage how they in fact did not "have it pretty good" in which case the answer was your usual "we're working with our outsourcing partners to make sure every contractor has what they need to do their best work", etc.
I am an engineer. I might've been more difficult to hire, but I wasn't doing work that was nearly as important or taxing as content moderation contractors, for example. Revert my work and some obscure internal metric somewhere is a little worse. Revert a content moderation contractor's work, and thousands get exposed to suicide, CSAM, graphic violence, etc.
I know the value of an employee at companies like this is determined by how difficult they are to replace and how their work affects company profits; "anyone" can respond to content reports but not "anyone" has the technical knowledge I do. I just think it's wrong that people working on something so vital to Facebook have it so much worse than the rest do. Facebook could and should do a better job rewarding and protecting the people doing the hard, dirty work— it definitely has the means to.