4 ms·
I had an issue with the August shipment (re: it never came) so I shot these guys an email about it earlier today. They were back in touch within minutes with a
by brianlash 18y ago
I had an issue with the August shipment (re: it never came) so I shot these guys an email about it earlier today. They were back in touch within minutes with a note that said they'd look into it, then follow-up again this evening.
They tracked down the issue, upgraded my shipment to overnight delivery, and refunded my money...
I highly, highly recommend StartupSchwag. Great customer service indeed.
- rokhayakebe 18y agoI must be the customer who gives them the hardest time (not that I intend to but I move like 5 times in the last 12 months from city to city) and they are always nice and as you say, they respond within minutes.