But they won't because it's much more profitable if the user buys new hardware instead, nevermind whether the existing device is fundamentally capable of servin

But they won't because it's much more profitable if the user buys new hardware instead, nevermind whether the existing device is fundamentally capable of serving their needs, and nevermind the accumulating e-waste. It's a hopeful sign that OP's parents are at least catching on to the planned obsolescence pattern. That makes it easier to explain the importance of right-to-repair type regulations to a non-technical audience.